The impacts of process innovations on public administration in the light of the sustainable development goals

Authors

DOI:

https://doi.org/10.20435/inter.v24i3.3646

Keywords:

process innovation, systematic review, public administration, Sustainable Development Goals, SDG

Abstract

This research aims to analyze previous publications on process innovations adopted by the public administration and their impacts, from the vision desired by the Sustainable Development Goals (SDGs), especially with regard to Objective 16: Peace, Justice and Effective Institutions. For this, a systematic review was first carried out, using the international protocol of Tranfield, Denyer and Smart (2003) and content analysis support, based on the principles listed in the World Public Sector Report of 2019. The main results showed that the internal and external impacts, resulting from the innovations adopted by public organizations, are directly related to SDG 16, especially with regard to targets 16.5, 16.6, 16.7, 16.10 and 16.b, and to the principles of effectiveness, transparency, responsibility, anti-corruption, inclusiveness of the processes of decision-making, access to information and non-discrimination, listed in the World Public Sector Report of 2019. It is concluded that the internal practices adopted by public institutions can act as a lever to achieve the goals proposed by the 2030 Agenda. As a practical contribution, the study provides a basis and justification for administrative decisions to support the implementation of process innovations, emphasizing the benefits both internally, for the organization, and externally, for the citizen.

Author Biographies

Adriana Back Koerich, Universidade do Sul de Santa Catarina (UNISUL), Palhoça, Santa Catarina, Brasil.

Doutoranda e mestra em Administração pela Universidade do Sul de Santa Catarina (UNISUL). Servidora Pública Estadual na Assembleia Legislativa do Estado de Santa Catarina (ALESC). 

Ana Regina de Aguiar Dutra , Universidade do Sul de Santa Catarina (UNISUL), Palhoça, Santa Catarina, Brasil.

Doutora em Engenharia de Produção e Sistemas pela Universidade Federal de Santa Catarina (UFSC). Docente do Programa de Pós-Graduação em Administração da Universidade do Sul de Santa Catarina (UNISUL).

José Baltazar Salgueirinho Osório de Andrade Guerra, Universidade do Sul de Santa Catarina (UNISUL), Palhoça, Santa Catarina, Brasil.

Doutor em Ciência Política e Relações Internacionais pela Universidade de Sofia e Universidade Nova, na Bulgária.

Docente do Programa de Pós-Graduação em Administração da Universidade do Sul de Santa Catarina (UNISUL).

Jacir Leonir Casagrande, Universidade do Sul de Santa Catarina (UNISUL), Palhoça, Santa Catarina, Brasil.

Doutor em Engenharia de Produção pela Universidade Federal de Santa Catarina (UFSC). Docente do Programa de Pós-Graduação em Administração da Universidade do Sul de Santa Catarina (UNISUL).

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Published

2023-10-20

How to Cite

Koerich, A. B. ., Dutra , A. R. de A., Guerra, J. B. S. O. de A. ., & Casagrande, J. L. . (2023). The impacts of process innovations on public administration in the light of the sustainable development goals. Interações (Campo Grande), 24(3), 845–862. https://doi.org/10.20435/inter.v24i3.3646

Issue

Interações v. 24, n. 3, jul./set. 2023

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Artigos

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Copyright (c) 2023 Adriana Back Koerich, Ana Regina de Aguiar Dutra , José Baltazar Salgueirinho Osório de Andrade Guerra, Jacir Leonir Casagrande

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